Hilton Palm Beach PBI
What Makes This Hotel Stand Out
The exceptional and consistently praised customer service from numerous staff members creates a welcoming and memorable experience for families.
Parent Pro Tip
Leverage the exceptional staff by asking for recommendations on local activities and dining. Many reviewers highlighted specific employees who went above and beyond to assist families.
Why Families Love This Hotel
Families appreciate the friendly staff, great pool area, and convenient airport shuttle. Some rooms need updating, but overall it's a solid choice for a family getaway.
The Hilton Palm Beach PBI is a family-friendly hotel with a strong emphasis on excellent customer service and a great pool area. While some areas could benefit from updates, the positive staff interactions and convenient amenities make it a good option for families.
Best for: Families looking for a comfortable stay with excellent service and a great pool area, especially those with layovers or flying in/out of PBI.
At a Glance
The hotel offers good value, particularly due to its excellent service and amenities like the pool, though some rooms ma...
Room Setup
The hotel offers suites, which are ideal for families needing extra space.
Kids Features
The hotel boasts a heated outdoor pool and a hot tub, which are generally well-received by families.
Family Dining
The hotel has a restaurant and bar/lounge, with a breakfast buffet available.
Location
Located near the Palm Beach International Airport (PBI), the hotel offers convenient airport transportation.
Map Location — Hilton Palm Beach PBI
150 Australian Avenue, West Palm Beach, FL 33406-1473
The hotel's pool and attentive staff cater well to a wide range of ages, from toddlers to multi-generational families. Older teens may also enjoy the amenities and proximity to activities.
Detailed Family Analysis for Hilton Palm Beach PBI
Our AI has analyzed 50 family reviews to give you detailed insights about what makes this hotel great for families.
🏆 Overall Family Assessment
The Hilton Palm Beach PBI is a family-friendly hotel with a strong emphasis on excellent customer service and a great pool area. While some areas could benefit from updates, the positive staff interactions and convenient amenities make it a good option for families.
🏨 Room Setup & Space
The hotel offers suites, which are ideal for families needing extra space. Reviews mention comfortable beds, but some rooms are noted as needing updates, particularly the bathrooms.
🎯 Kids' Amenities
The hotel boasts a heated outdoor pool and a hot tub, which are generally well-received by families. While specific 'kids activities' are not detailed, the pool area is a major draw for children.
🍽️ Family Dining
The hotel has a restaurant and bar/lounge, with a breakfast buffet available. Some reviews mention good food and attentive staff in the breakfast area, suggesting a pleasant dining experience for families.
✨ Cleanliness & Safety
While many reviews praise the hotel's cleanliness, a few negative comments highlight issues with stained furniture and dirty rooms, suggesting inconsistency. However, the majority of family reviews indicate satisfactory cleanliness.
📍 Location & Attractions
Located near the Palm Beach International Airport (PBI), the hotel offers convenient airport transportation. It's also within a reasonable driving distance to various family attractions in West Palm Beach.
💡 Practical Tips
Staff are frequently praised for being helpful, friendly, and professional, especially at the front desk and bar. The airport shuttle service is also highlighted as a convenient and punctual amenity for families.
⚠️ Things to Consider
Several reviews mention that the hotel and its bathrooms are dated and in need of renovation. Airport noise is also a concern for some, particularly near the pool area.
Hotel Amenities
✨Other Amenities(34)
🛎️Services(13)
🏊Pool & Water(7)
Browse more family hotels by amenity
Family Activities Near Hilton Palm Beach PBI
Kid-friendly attractions and things to do nearby
Palm Beach Zoo & Conservation Society
Discover diverse wildlife from around the world in a beautifully landscaped setting.
Cox Science Center and Aquarium
Engage with interactive exhibits and explore marine life at this educational center.
Rapids Water Park
Enjoy thrilling slides and aquatic attractions at South Florida's largest waterpark.
Downtown West Palm Beach Waterfront
A scenic area perfect for walks, picnics, and enjoying the Intracoastal Waterway.
John D. MacArthur Beach State Park
Offers beautiful beaches, nature trails, and opportunities for kayaking and snorkeling.
Frequently Asked Questions
Common questions from families about Hilton Palm Beach PBI
Is the pool heated and family-friendly?▼
Are there family suites or connecting rooms available?▼
Is there an extra charge for the airport shuttle?▼
What are the dining options for families?▼
Are there any noise concerns due to the airport location?▼
More Family Hotels in West Palm Beach
Explore other top-rated family-friendly hotels nearby
Fairfield by Marriott Inn & Suites West Palm Beach
Families rave about the exceptional staff, cleanliness, and comfortable rooms. The pool and included breakfast add to the appeal, making it a great base for exploring.
Based on 50 reviews (20 family reviews)
The Belgrove Resort & Spa, West Palm Beach, Autograph Collection
Families love this hotel for its amazing staff, clean and modern atmosphere, excellent food, and top-notch pool amenities. It's ideal for a relaxing getaway with plenty to do.
Based on 50 reviews (13 family reviews)
Residence Inn by Marriott West Palm Beach Downtown
Spacious suites, included breakfast, and helpful staff make this Residence Inn a great family choice. Close to downtown attractions and featuring a pool, it offers convenience and comfort for all ages.
Based on 50 reviews (12 family reviews)
Hilton West Palm Beach
Families rave about the Hilton West Palm Beach for its exceptional staff, clean rooms, and fun pool. Free airport shuttle and proximity to attractions make it a convenient choice. Some find food pricey, but overall a great family stay.
Based on 50 reviews (11 family reviews)
Delta Hotels By Marriott West Palm Beach
Families rave about friendly staff and great breakfast. Convenient airport shuttle and spacious rooms make it a hassle-free stay. Pool area is a hit with kids.
Based on 50 reviews (10 family reviews)
Casa Grandview
Families love Casa Grandview for its spacious suites, well-stocked kitchenettes, and relaxing pool area. The friendly staff and charming atmosphere make it a home away from home, ideal for exploring West Palm Beach.
Based on 50 reviews (17 family reviews)