What Makes This Hotel Stand Out
Its consistent praise for friendly staff and the availability of both indoor and outdoor heated pools make it a reliable choice for families seeking relaxation and fun.
Parent Pro Tip
Confirm pool availability and operating hours upon booking, as maintenance closures can impact family plans.
“We have spent several Christmas seasons in this hotel and this was a memorable one.”
“The rooms could have been a little cleaner, and needed dusting. We didn't get to enjoy the pool as it was closed for maintenance.”
“Very clean & quiet. Breakfast was not what we expected for $12 but overall I would highly recommend this hotel.”
“Great customer service from the front desk to the cleaning staff! Everyone was very accommodating to my entire family.”
“Booked at two bed room on the non-smoking floor at the Hilton Garden Inn Detroit-Southfield during Christmas weekend.”
“The rooms were very clean – even the hallways smelled nice and fresh! The beds were comfy and the bathrooms were clean.”
Families appreciate the clean rooms and friendly staff, with a nice pool and good breakfast options. Convenient location for exploring. Some minor upkeep issues noted.
This Hilton Garden Inn generally offers a positive family experience with good service and amenities, particularly the pool. While most find it clean and convenient, occasional lapses in upkeep and amenity availability should be noted.
Best for: This hotel is best for families looking for a comfortable and convenient base with good amenities like a pool, while exploring the Detroit area.
The hotel offers fair value, with comfortable accommodations and good amenities, though some guests felt breakfast was a...
The hotel offers spacious rooms and suites that can accommodate families.
The hotel features an indoor and outdoor heated pool, which is a significant draw for families.
A breakfast buffet is available, and some reviews highlight its quality, though others found it 'not what we expected for $12'.
The hotel's location in Southfield, MI, is noted as excellent for accessing businesses and being centrally located for visitors to Detroit.
26000 American Drive, Southfield, MI 48034
The hotel's pool and spacious rooms cater well to a broad range of family ages. Multi-generational stays are also well-accommodated, as seen in reviews for family reunions and events.
Our AI has analyzed 50 family reviews to give you detailed insights about what makes this hotel great for families.
This Hilton Garden Inn generally offers a positive family experience with good service and amenities, particularly the pool. While most find it clean and convenient, occasional lapses in upkeep and amenity availability should be noted.
The hotel offers spacious rooms and suites that can accommodate families. Reviews mention 'suits we’re really big and amazing!', indicating ample space for families to spread out. Some rooms have flatscreen TVs for entertainment.
The hotel features an indoor and outdoor heated pool, which is a significant draw for families. However, one review mentioned the pool being closed for maintenance, and another noted the hot tub was not significantly warmer than the pool.
A breakfast buffet is available, and some reviews highlight its quality, though others found it 'not what we expected for $12'. The presence of an on-site restaurant and bar/lounge offers dining convenience, but specific kids' menus or kitchenette options are not detailed.
Cleanliness is a recurring theme, with many guests reporting 'VERY clean' rooms and 'nice, clean' hallways. However, a few reviews mention issues like 'hair in our sheets' or 'trash on the bathroom floor', suggesting occasional inconsistencies.
The hotel's location in Southfield, MI, is noted as excellent for accessing businesses and being centrally located for visitors to Detroit. It's described as being in a 'neutral area' and convenient for visiting relatives in Detroit.
Staff are frequently praised for being 'friendly and helpful,' making guests feel 'safe and warm.' However, a few reviews mention less than friendly front desk staff and challenges with check-in processes during busy times, like snowstorms.
Some guests reported issues with cleanliness, such as hair in sheets or stains. A few also experienced problems with amenities like the pool being closed or not functioning as expected. There are also some reviews mentioning a strong marijuana smell in hallways.
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Families love this hotel for its clean, modern rooms, friendly staff, and great indoor pool. Complimentary breakfast and convenient location add to the appeal for family stays.
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Families praise this hotel for its exceptionally friendly staff, clean accommodations, and comfortable beds. The convenient location and complimentary breakfast are also highlights. Some minor maintenance issues were noted.
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Families appreciate the friendly staff, clean rooms, and convenient location. Guests highlight the breakfast and pool as bonuses, though occasional noise and amenity issues arise.
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Families enjoy this hotel for its clean rooms, friendly staff, and great indoor pool. Many appreciate the included breakfast and comfortable beds, making it a reliable choice for family stays.
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Families appreciate the spacious suites, complimentary breakfast, and helpful staff. Kids enjoy the indoor pool and convenient location near attractions, making it a solid choice for a family getaway.
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Offers clean, comfortable rooms with helpful staff and a convenient location near family attractions. Great free breakfast and an indoor pool are big wins for families.
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AI summaries and family ratings are generated by Hotels for Families. Always verify details directly with hotels before booking.