Crowne Plaza Niagara Falls Ny - Riverside By IHG
What Makes This Hotel Stand Out
Its prime riverside location offering direct views of the Niagara River and a consistently praised indoor pool make it a popular choice for families.
Parent Pro Tip
Book a river-view room for stunning scenery that kids and adults will enjoy, especially at night. Be prepared for potential extra charges for parking and be sure to ask about breakfast inclusions.
Why Families Love This Hotel
Families appreciate the pool, river views, and friendly staff. Suites and family rooms offer space, though some rooms need updates.
Crowne Plaza Niagara Falls offers a generally positive family experience, particularly due to its pool and river views, but inconsistent room maintenance and additional charges can be a drawback.
Best for: Families looking for a hotel with a great pool and scenic river views close to Niagara Falls.
At a Glance
The value is fair, offering good amenities like the pool and views, but the cost can increase with additional charges fo...
Room Setup
The hotel offers suites and family rooms, which can accommodate larger families.
Kids Features
The indoor pool is a significant draw for families, with many positive mentions of its warmth and tidiness, though one review noted it was only 'barely warm'.
Family Dining
The on-site restaurant receives positive feedback for its food quality and variety, offering breakfast, lunch, and dinner.
Location
The hotel is located on the Niagara River, offering scenic views, and is a short drive from Niagara Falls attractions on the American side.
Map Location — Crowne Plaza Niagara Falls Ny - Riverside By IHG
7001 Buffalo Avenue, Niagara Falls, NY 14304
The pool is a hit with younger children, while teens and multi-generational groups can appreciate the location and dining options. Older family members might be less forgiving of maintenance issues.
Detailed Family Analysis for Crowne Plaza Niagara Falls Ny - Riverside By IHG
Our AI has analyzed 50 family reviews to give you detailed insights about what makes this hotel great for families.
🏆 Overall Family Assessment
Crowne Plaza Niagara Falls offers a generally positive family experience, particularly due to its pool and river views, but inconsistent room maintenance and additional charges can be a drawback.
🏨 Room Setup & Space
The hotel offers suites and family rooms, which can accommodate larger families. Some reviews mention comfortable beds and spacious bathrooms, though others note worn furniture and the need for general updates.
🎯 Kids' Amenities
The indoor pool is a significant draw for families, with many positive mentions of its warmth and tidiness, though one review noted it was only 'barely warm'. The pool area is described as large and good for kids.
🍽️ Family Dining
The on-site restaurant receives positive feedback for its food quality and variety, offering breakfast, lunch, and dinner. However, some guests found breakfast to be expensive and opted to dine elsewhere.
✨ Cleanliness & Safety
While many reviews praise the cleanliness of rooms and common areas, a few negative comments mention hair in the bed and sink, and general upkeep issues, suggesting inconsistency.
📍 Location & Attractions
The hotel is located on the Niagara River, offering scenic views, and is a short drive from Niagara Falls attractions on the American side. Some guests found it a convenient base for exploring, while others felt it was too far from immediate tourist hubs.
💡 Practical Tips
Check-in experiences are mixed, with some smooth and others experiencing minor hiccups, sometimes resolved with perks like free parking. Parking is an additional charge and is not always perceived as secure.
⚠️ Things to Consider
Some guests reported issues with room maintenance, such as ripped carpets, worn furniture, and malfunctioning amenities like ice machines or TVs. The neighborhood surrounding the hotel was also described as 'sketchy' by a few reviewers.
Hotel Amenities
✨Other Amenities(29)
🛎️Services(8)
🏊Pool & Water(4)
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