What Makes This Hotel Stand Out
The consistently highlighted exceptional service from specific staff members, who go above and beyond to make guests feel welcome and accommodated.
Parent Pro Tip
Leverage the often-praised front desk staff for local recommendations and to address any immediate concerns, as their customer service can significantly enhance your stay.
“Outstanding on all levels. As a world traveler, I highly recommend this hotel for the entire family.”
“It was ok, the rugs can use a good cleaning but it served its purpose. The breakfast was ok as well; it had its basics. The staff were really nice,...”
“The hotel is in a great location if you need to do things in the city but don't want to stay in the city. It is an older hotel and show some signs of...”
“Myself and two kids stayed the night in order to see a concert near by. Check in was easy and the people at the front desk were nice and told us...”
“Friendly staff with clean rooms and secure. I will stay here again and reccommend families to stay here. Breakfast was Good.”
“My daughter goes to UNC Charlotte and we have stayed at this hotel everytime we have went down.”
This hotel offers a great location, friendly staff, and included breakfast, making it a solid choice for families. While some rooms show wear, the overall value and service are highlighted by many.
This hotel presents a good value for families, particularly for its location and the exceptional service from many staff members. Families seeking comfortable, budget-friendly accommodation with good basic amenities will find it appealing, despite some maintenance concerns.
Best for: Families seeking an affordable stay with good access to city attractions and a welcoming staff.
Offers good value for families looking for a budget-friendly option with a prime location and helpful staff.
The hotel offers suites which can provide more space for families.
The hotel has an outdoor pool, which is mentioned as being fenced.
Breakfast is included and generally receives positive remarks, though some guests found the options limited or carbohydrate-heavy.
Located near UNC Charlotte and easily accessible to downtown Charlotte, the hotel is well-situated for families visiting the university or attending events.
131 East Mccullough Drive, Charlotte, NC 28262
Older rooms and a lack of dedicated younger children's amenities like a playground or splash pad make it less ideal for very young children, though school-age and older will appreciate the value and location.
Our AI has analyzed 50 family reviews to give you detailed insights about what makes this hotel great for families.
This hotel presents a good value for families, particularly for its location and the exceptional service from many staff members. Families seeking comfortable, budget-friendly accommodation with good basic amenities will find it appealing, despite some maintenance concerns.
The hotel offers suites which can provide more space for families. However, some reviews mention rooms feeling a bit dated or in need of updating, with some having issues like doors not closing properly.
The hotel has an outdoor pool, which is mentioned as being fenced. However, some reviews indicate the pool water can be cold, and one family found it out of order. There are no specific dedicated kids' activities mentioned beyond children's television networks.
Breakfast is included and generally receives positive remarks, though some guests found the options limited or carbohydrate-heavy. There's no mention of specific kids' menus or on-site dining options beyond breakfast.
Cleanliness is a mixed bag, with many guests praising the clean rooms and common areas. However, a few negative reviews mention stained carpets, dingy rooms, and issues with linens, suggesting inconsistencies.
Located near UNC Charlotte and easily accessible to downtown Charlotte, the hotel is well-situated for families visiting the university or attending events. It's also noted to be close to public transportation.
Parking is free and ample. Staff are frequently praised for being friendly, helpful, and accommodating, with several individuals like Danielle, Megan, and Dom receiving specific shout-outs for their excellent service, making check-in and stay smooth.
Some guests noted the hotel is older and shows signs of wear. Recurring concerns include a pervasive smell of marijuana in hallways, inconsistent hot water in showers, and some maintenance issues in rooms and the pool area.
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AI summaries and family ratings are generated by Hotels for Families. Always verify details directly with hotels before booking.