What Makes This Hotel Stand Out
The hotel excels in providing a luxurious and personalized experience for families, with staff members going the extra mile to make stays memorable, including special touches for children.
Parent Pro Tip
Book a suite for extra space for the family. Don't hesitate to ask the concierge for recommendations on family-friendly activities in San Antonio.
“They are always so kind to set up little gifts and even tents in our room to accommodate our children”
“We continue to come back to this spot in San Antonio. It feels more like an adult hotel, but we have brought our young children multiple times and...”
“Amazing hotel! From check in to check out we had an incredible stay! The front desk personnel were always very friendly and helpful.”
“The room was beautiful, spacious and clean. We loved the modern decor and all of the staff we encountered”
“Nice Hotel, the beds are mega comfy, went with kids, and even the rooms are quite small, went all rest a lot.”
“My family and I recently stayed at the Thompson Hotel, and we were truly impressed by the exceptional service provided by Armando, the bellman”
Families praise the exceptional staff and luxurious suites. Kids enjoy special touches like tents, while the rooftop pool offers stunning views. Its prime location balances quietude with walkability to attractions.
The Thompson San Antonio - Riverwalk offers a luxurious and comfortable stay for families, with exceptional service and well-appointed suites. Despite some minor potential issues, its family-friendly atmosphere and convenient location make it a strong choice.
Best for: Ideal for families seeking a luxurious urban getaway with excellent service and comfortable accommodations.
While a luxury property, the quality of service, amenities, and suite options offer good value for families seeking a pr...
The hotel offers suites, which are noted as spacious and luxurious, providing ample room for families.
While there isn't a dedicated kids' club or playground mentioned, families appreciate the rooftop pool and the hotel's willingness to accommodate children with special touches like tents and gifts.
The hotel's restaurants offer a variety of options, with breakfast and dinner both receiving positive remarks.
The hotel is located on the Riverwalk, offering convenient access to many activities, though some reviews mention it's on a quieter part, requiring a walk to the main attractions.
115 Lexington Ave, San Antonio, TX 78205-1362
While the hotel is accommodating to younger children with special touches, the upscale atmosphere and amenities like the rooftop bar and spa may be more suited for older children and adults.
Our AI has analyzed 50 family reviews to give you detailed insights about what makes this hotel great for families.
The Thompson San Antonio - Riverwalk offers a luxurious and comfortable stay for families, with exceptional service and well-appointed suites. Despite some minor potential issues, its family-friendly atmosphere and convenient location make it a strong choice.
The hotel offers suites, which are noted as spacious and luxurious, providing ample room for families. While some rooms may be described as small, the availability of suites addresses the need for more space for families traveling with children.
While there isn't a dedicated kids' club or playground mentioned, families appreciate the rooftop pool and the hotel's willingness to accommodate children with special touches like tents and gifts. The heated pool is also a plus.
The hotel's restaurants offer a variety of options, with breakfast and dinner both receiving positive remarks. While specific kids' menus aren't highlighted, room service breakfast is prompt and hot. Some guests noted limited vegan options.
Cleanliness is consistently praised by families, with rooms described as spotless and the overall property maintained with attention to detail. Even the spa is noted as being very clean.
The hotel is located on the Riverwalk, offering convenient access to many activities, though some reviews mention it's on a quieter part, requiring a walk to the main attractions. It's also very close to the Tobin Center.
Staff consistently receives high praise for being friendly, helpful, and professional, with several individuals like Armando (bellman) and Julie/Cammie (front desk) going above and beyond. Valet parking is available and recommended by some to avoid parking hassles.
Some reviews mention minor maintenance issues, such as non-operational toilets or a malfunctioning tub drain. Dining at The Moon's Daughters has received mixed reviews, with some finding it a letdown. A few guests also experienced significant issues with room features and basic amenities.
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Kid-friendly attractions and things to do nearby
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Historic mission and fortress, a key site in Texas history offering educational insights for older children and adults.
Offers panoramic views of San Antonio from a revolving restaurant and observation deck.
A children's museum with interactive exhibits designed to spark creativity and learning.
Home to a diverse collection of animals, offering an engaging experience for all ages.
Explore stunning underground geological formations on guided tours.
Common questions from families about Thompson San Antonio - Riverwalk, by Hyatt
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AI summaries and family ratings are generated by Hotels for Families. Always verify details directly with hotels before booking.