What Makes This Hotel Stand Out
The exceptional and highly personalized customer service provided by numerous staff members, particularly at the front desk, creates a memorable and welcoming experience for families.
Parent Pro Tip
When booking, explicitly confirm all potential charges like parking and resort fees to avoid surprises. Also, don't hesitate to ask the exceptionally helpful staff for local recommendations – they often go above and beyond.
“Well located hotel with plenty of restaurants around and kids friendly pool.”
“My family stayed at the Crown Plaza in Orlando for our Disney vacation. We loved the location and balcony.”
“Donna is nothing short of amazing! She went out of her way to make sure that my family and I enjoyed our vacation.”
“The rooms are spacious and comfortable and family friendly.”
“Thank you for making our vacation such a success! We had a fantastic stay! The room was spotless”
Families love this hotel for its excellent staff, convenient location near attractions, and family-friendly pool. Many reviewers highlight the exceptional service, spacious rooms, and overall welcoming atmosphere, making it a great choice for Orlando vacations.
This hotel offers a strong family-friendly experience primarily driven by its exceptional staff and convenient location. While most guests have positive stays, potential guests should be aware of possible aging infrastructure and ensure all fees are clarified during booking.
Best for: Families looking for a conveniently located hotel with great service for their Orlando theme park adventures.
The hotel offers good value for families, especially considering its prime location and the consistently praised excelle...
The hotel offers family rooms and rooms with sofa beds, providing flexible sleeping arrangements for families.
A kids-friendly pool is highlighted as a significant amenity for families.
The hotel restaurant receives positive mentions for its delicious and reasonably priced food, with specific praise for items like Shrimp Tacos.
The hotel is well-located in Lake Buena Vista, with many restaurants within walking distance and close proximity to Orlando's theme parks and entertainment.
8686 Palm Parkway, Orlando, FL 32836
While generally family-friendly, the hotel's aging infrastructure and potential for minor room maintenance issues might be more challenging with very young children who require constant attention and pristine conditions.
Our AI has analyzed 50 family reviews to give you detailed insights about what makes this hotel great for families.
This hotel offers a strong family-friendly experience primarily driven by its exceptional staff and convenient location. While most guests have positive stays, potential guests should be aware of possible aging infrastructure and ensure all fees are clarified during booking.
The hotel offers family rooms and rooms with sofa beds, providing flexible sleeping arrangements for families. While some reviews mention spacious rooms, others suggest the building might be aging, with potential for deferred maintenance issues.
A kids-friendly pool is highlighted as a significant amenity for families. While specific kids activities are mentioned as an amenity, detailed descriptions in reviews are scarce, with the pool being the most frequently cited kid-focused feature.
The hotel restaurant receives positive mentions for its delicious and reasonably priced food, with specific praise for items like Shrimp Tacos. Breakfast buffet options are also available, and kids' meals are mentioned.
Reviews generally indicate that rooms and premises are clean and well-maintained. Daily housekeeping is noted, though one review mentioned significant cleanliness issues including holes in the hallway and a broken room number.
The hotel is well-located in Lake Buena Vista, with many restaurants within walking distance and close proximity to Orlando's theme parks and entertainment. This makes it convenient for families planning park visits.
Staff helpfulness, particularly at the front desk, is consistently praised. However, there are concerns about undisclosed parking fees and large deposits not being clearly communicated upfront, leading to dissatisfaction for some.
Some guests have experienced issues with aging infrastructure, such as elevator breakdowns and worn carpets, or minor room maintenance problems like non-functioning faucets. One review cited a "crime watch zone" location as a concern for families.
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AI summaries and family ratings are generated by Hotels for Families. Always verify details directly with hotels before booking.