Four Points by Sheraton Chicago Westchester/Oak Brook - Photo 1

3.0

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+15

Four Points by Sheraton Chicago Westchester/Oak Brook

Chicago, IL • 2222 Enterprise Dr, Westchester, IL 60154, USA

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What Makes This Hotel Stand Out

The exceptional level of attentive and personalized service from the staff, particularly noted for their willingness to go the extra mile for families.

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Parent Pro Tip

While many reviews highlight excellent cleanliness, a few mention issues. It might be wise to do a quick personal check upon arrival and don't hesitate to ask the very accommodating staff for assistance if needed.

What Families Say

“All of the staff were very nice and brought up a crib and extra pillows as soon as we asked.”

🏨Room Setup

“They even held our son while I fixed my plate for breakfast.”

👥Staff

“My family and I stayed here for 5 days and had a such a great experience.”

💬Review

“The food was good as well and the free coffee/tea is nice.”

🍽️Dining

“The beds are super comfy too and the location is prime if you are going to Westchester”

🏨Room Setup

“Slept like a baby. Zero negatives. Attentive staff.”

🏨Room Setup

Why Families Love This Hotel

Families appreciate the clean rooms and attentive staff who go above and beyond. Guests mention helpfulness with cribs and extra pillows. Good location and comfortable beds are a plus.

This hotel offers a comfortable and generally clean stay with a very helpful staff, making it a decent option for families. However, potential issues with cleanliness and room size should be considered.

Best for: Families seeking a comfortable and well-serviced suburban base with good access to Chicago attractions.

At a Glance

Family Score

3.0

AI-Powered

Out of 10

3.8

47 ratings

👨‍👩‍👧‍👦All Ages

Best For

💰good Value

The hotel offers good value, especially considering the friendly service and comfortable accommodations, making it a sol...

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Room Setup

Rooms are generally described as clean, comfortable, and nicely decorated, with some renovated in 2019.

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Kids Features

Specific kids' amenities like a pool or playground are not prominently mentioned.

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Family Dining

The on-site restaurant receives positive mentions for tasty and reasonably priced food, with specific dishes like chicken quesadillas and Caesar salads highlighted.

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Location

The hotel is located about 15 miles from downtown Chicago, making it a good option for those who prefer to stay outside the city center.

Map Location — Four Points by Sheraton Chicago Westchester/Oak Brook

2222 Enterprise Dr, Westchester, IL 60154, USA

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Best For:

toddlersschool-agemulti-gen

The hotel's comfortable rooms and attentive staff are suitable for younger children and multi-generational groups. However, the lack of specific children's entertainment might be less appealing for older kids.

Detailed Family Analysis for Four Points by Sheraton Chicago Westchester/Oak Brook

Our AI has analyzed 47 family reviews to give you detailed insights about what makes this hotel great for families.

🏆 Overall Family Assessment

🏨 Room Setup & Space

Rooms are generally described as clean, comfortable, and nicely decorated, with some renovated in 2019. While some reviews indicate rooms can be small, staff have been noted for quickly providing cribs and extra pillows upon request, suggesting some flexibility for families.

🎯 Kids' Amenities

Specific kids' amenities like a pool or playground are not prominently mentioned. However, staff have been noted for being accommodating with requests for cribs and extra pillows for younger children.

🍽️ Family Dining

The on-site restaurant receives positive mentions for tasty and reasonably priced food, with specific dishes like chicken quesadillas and Caesar salads highlighted. While there's no mention of a dedicated kids' menu, the general food quality seems to be a positive for families.

✨ Cleanliness & Safety

Cleanliness receives mixed reviews, with some guests reporting issues like dusty rooms and dirty towels, while many others praise the hotel's cleanliness and modern appearance. Recent renovations appear to have improved this aspect for many.

📍 Location & Attractions

The hotel is located about 15 miles from downtown Chicago, making it a good option for those who prefer to stay outside the city center. It's also noted as being convenient for western Chicago suburbs and near Oak Brook Mall.

💡 Practical Tips

Staff are frequently praised for being friendly, helpful, and accommodating, with specific mentions of early check-in and assistance with directions. Parking is mentioned as free, which is a plus for families.

⚠️ Things to Consider

A significant concern raised by a few guests is the hygiene and cleanliness, with some reporting issues with dust and dirty towels. Room size and thin walls are also mentioned as potential drawbacks for families seeking spacious accommodations.

Hotel Amenities

✨Other Amenities(3)

Families love this hotel for its spacious suites, exceptional staff service, and stunning city views. The hotel offers family-friendly amenities and is centrally located.

Based on 100 reviews (20 family reviews)

🏖️Beach Access⭐✨Bottled Water⭐✨Bridal Suite⭐👶Children's Television Networks⭐✨Family Rooms⭐🏊‍♀️Heated pool⭐

Four Points by Sheraton Chicago Westchester/Oak Brook

3.0 Score