What Makes This Hotel Stand Out
Its persistent friendliness of staff and convenience to the Big E and Springfield attractions, despite mixed reviews on maintenance and cleanliness.
Parent Pro Tip
If traveling with children, opt for a room on a higher floor away from the highway to mitigate noise. Bring earplugs as a precaution due to thin walls and potential traffic sounds.
“Had family in town for a funeral. Stressed about hosting everyone at our house, I found this place. The pool looked nice.”
“In Anbetracht der sonstigen Tristesse in anderen Motels hier ein überraschend reichhaltiges und geschmackvolles Frühstück - lobenswert.”
“We were efficiently greeted by Caroline at the front desk who was very personable and hospitable.”
“The rooms look nice but the walls are VERY thin where we woke up with the people upstairs...”
“The room did fit my needs. Breakfast was okay: the ubiquitous waffle maker.”
“We needed a pet friendly hotel for one night. It was for my granddaughter, husband, our small dog and myself.”
Families appreciate this hotel for its proximity to attractions, helpful staff, and clean rooms. While cleanliness and noise can be concerns, it offers value and convenience for many family trips.
While the Quality Inn West Springfield offers convenient access to local attractions and often receives praise for its friendly staff and updated room amenities, families should be aware of potential inconsistencies in cleanliness and noise levels, as well as security concerns noted by some guests.
Best for: Families seeking a budget-friendly option with a pool and convenient access to local attractions, especially those attending events at the Big E.
This hotel offers a fair value for families, balancing budget-friendly pricing and convenient location against potential...
Rooms are generally described as a good size and have been updated with amenities like refrigerators and microwaves, which are beneficial for families.
The hotel features a heated pool, which is noted as being fun to use, though some mention it's on the older side.
Breakfast is included and often described as a buffet.
The hotel is conveniently located near the interstate and attractions like the Big E, making it a practical choice for families visiting the area.
1150 Riverdale St, West Springfield, MA 01089-4607
The pool is a draw for older children and teens, but the potential for noise, cleanliness issues, and safety concerns makes it less ideal for very young children who require constant supervision and a more predictable environment.
Our AI has analyzed 50 family reviews to give you detailed insights about what makes this hotel great for families.
While the Quality Inn West Springfield offers convenient access to local attractions and often receives praise for its friendly staff and updated room amenities, families should be aware of potential inconsistencies in cleanliness and noise levels, as well as security concerns noted by some guests.
Rooms are generally described as a good size and have been updated with amenities like refrigerators and microwaves, which are beneficial for families. However, some reviews mention uncomfortable beds and tight bathrooms, and the older furniture may show wear and tear.
The hotel features a heated pool, which is noted as being fun to use, though some mention it's on the older side. There are no specific mentions of a playground or dedicated children's activities, but the pool is a clear draw for younger guests.
Breakfast is included and often described as a buffet. While some find it well-managed and tasty, others deem it 'terrible' or 'lame.' The presence of refrigerators and microwaves in rooms can help families save money by preparing some of their own meals.
Cleanliness is a mixed bag. Many reviewers praise the spotless rooms and bathrooms, noting fresh linens and good vacuuming. Conversely, a significant number of negative reviews cite issues with dirt, grime, mildew, and even stains, indicating inconsistency in housekeeping standards.
The hotel is conveniently located near the interstate and attractions like the Big E, making it a practical choice for families visiting the area. Plenty of restaurants and shopping are also nearby, adding to the convenience.
Staff is frequently praised for being friendly, helpful, and hospitable, with many guests highlighting specific employees. Parking is free and available. However, some reviews mention issues with check-in, including feeling awkward due to large groups or less-than-ideal staff interactions.
A recurring concern is noise, particularly from the nearby highway and thin walls. Several reviews also point to significant cleanliness issues, and a concerning number mention feeling unsafe due to the presence of individuals appearing to be homeless or engaged in questionable activities, suggesting the hotel may also function as a shelter.
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AI summaries and family ratings are generated by Hotels for Families. Always verify details directly with hotels before booking.