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Quality Inn West Springfield

Springfield, MA • 1150 Riverdale St, West Springfield, MA 01089-4607

What Makes This Hotel Stand Out

The hotel's most notable feature for families is its proximity to major attractions like the Big E, coupled with a pool that offers a recreational outlet for children.

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Parent Pro Tip

If you're sensitive to noise, explicitly request a room on a higher floor and away from the highway. Consider bringing earplugs as a backup.

Why Families Love This Hotel

Families appreciate the proximity to attractions, friendly staff, and clean, updated rooms. Offers a pool and breakfast, making it a convenient base for exploring Springfield.

This hotel offers a convenient location and generally friendly staff, with updated rooms and a pool that families can enjoy. However, potential guests should be aware of inconsistent cleanliness and significant safety and noise concerns raised by many reviewers.

Best for: Ideal for families seeking an affordable base near Springfield attractions, particularly if the pool is a priority and they can overlook potential cleanliness or atmosphere concerns.

At a Glance

Family Score
6.1
AI-Powered
Out of 10
2.8
50 ratings
🧒Kids 5-12
Best For
$100-$200/night
Mid-Range
💰fair Value

The hotel offers a fair value for its price, especially considering the included breakfast and pool, but the significant...

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Room Setup

Rooms are generally described as comfortable and of a good size, with many featuring recent updates.

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Kids Features

The hotel features a heated pool, which is a significant draw for families.

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Family Dining

A breakfast buffet is included and generally well-managed, offering a good start to the day.

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Location

The hotel is conveniently located near the interstate and close to attractions like the Big E, making it a practical choice for families visiting the area.

Map Location — Quality Inn West Springfield

1150 Riverdale St, West Springfield, MA 01089-4607

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Best For:
school-ageteens
Consider Carefully:
infantstoddlers

Older children and teens may appreciate the pool and proximity to attractions, but the reported safety concerns and noise levels make it less ideal for very young children who require a quieter and more secure environment.

Detailed Family Analysis for Quality Inn West Springfield

Our AI has analyzed 50 family reviews to give you detailed insights about what makes this hotel great for families.

🏆 Overall Family Assessment

This hotel offers a convenient location and generally friendly staff, with updated rooms and a pool that families can enjoy. However, potential guests should be aware of inconsistent cleanliness and significant safety and noise concerns raised by many reviewers.

🏨 Room Setup & Space

Rooms are generally described as comfortable and of a good size, with many featuring recent updates. Some rooms offer balconies, and amenities like refrigerators and microwaves are present, which can be convenient for families. However, some reviews mention thin walls and older furniture.

🎯 Kids' Amenities

The hotel features a heated pool, which is a significant draw for families. While it's described as being on the older side, it is generally well-maintained. No specific kids' activities or playgrounds are mentioned.

🍽️ Family Dining

A breakfast buffet is included and generally well-managed, offering a good start to the day. However, some guests found the breakfast to be uninspired or lacking variety. No on-site family-friendly restaurants or kids' menus are specifically noted.

✨ Cleanliness & Safety

Cleanliness is a mixed bag. While many guests praise spotless rooms and bathrooms, others report issues with grime, stains, and general upkeep, particularly in older areas or bathrooms. Consistent deep cleaning seems to be a challenge.

📍 Location & Attractions

The hotel is conveniently located near the interstate and close to attractions like the Big E, making it a practical choice for families visiting the area. Plenty of restaurants and shopping are also nearby.

💡 Practical Tips

The staff receives frequent praise for being friendly, helpful, and hospitable, which is a major plus for families. Free parking is available. However, some guests have noted issues with language barriers with housekeeping and a general feeling of discomfort due to other guests.

⚠️ Things to Consider

A significant concern raised by multiple reviewers is the perceived safety and atmosphere of the hotel, with mentions of homeless individuals, drug deals in hallways, and general rundown conditions in some areas. Noise from the nearby highway is also a common complaint.

Hotel Amenities

Other Amenities(46)

InternetFree InternetPets AllowedMeeting roomsNon-smoking roomsAir conditioningMultilingual StaffRefrigerator in roomFlatscreen TVHousekeepingBath / ShowerBlackout CurtainsEnglishBanquet RoomMicrowaveConference FacilitiesNon-smoking hotelSafeFacilities for Disabled GuestsBowling Off-siteCable / Satellite TV24-Hour Check-inExpress Check-in / Check-outChineseClothes DryerClothes RackCoffee / Tea MakerDeskFirst Aid KitComplimentary Toiletries24-Hour Front DeskHair DryerHighchairs AvailableHikingHorseback RidingIronLaptop SafePrivate BathroomsRadioShopsSkiingSofaTaxi ServiceWake Up Service / Alarm ClockWalk-in ShowerWashing Machine

🛎️Services(10)

Free parkingWifiFree WifiParkingBusiness centerSelf-Serve LaundryFree Wifi in the Business CenterFree Wired Internet in the Business CenterSecured ParkingPhoto Copier / Fax In Business Center

🍽️Dining(5)

RestaurantBreakfast includedBreakfast BuffetBreakfast AvailableDining Area

Family Activities Near Quality Inn West Springfield

Kid-friendly attractions and things to do nearby

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The Big E

1.5 mi

A large exposition center with fairs, entertainment, and attractions throughout the year, especially popular during its fall fair.

Indoor/Outdoor
🏛️

Springfield Museums

3.5 mi

A complex of five museums including art, science, and history, offering interactive exhibits for children.

Indoor
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Six Flags New England

15 mi

A popular amusement park with roller coasters, water rides, and family entertainment.

Indoor/Outdoor
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Forest Park

4 mi

A large urban park featuring a zoo, carousel, playgrounds, and walking trails.

FreeOutdoor

Naismith Memorial Basketball Hall of Fame

3 mi

Celebrates the history and legends of basketball with interactive exhibits.

Indoor

Frequently Asked Questions

Common questions from families about Quality Inn West Springfield

Is the pool suitable for young children?
The hotel has a heated pool that families generally enjoy. While it is not a splash pad, it provides a good recreational space for children.
Are there any concerns about safety at this hotel?
Some guests have reported feeling unsafe due to noise, the presence of individuals who appear to be homeless, and issues like drug deals in hallways. It's advisable to be aware of your surroundings.
What are the room amenities for families?
Many rooms are updated and include a refrigerator and microwave, which can be very convenient for families traveling with children.
How is the breakfast for families?
A complimentary breakfast buffet is offered and is generally well-managed, often having enough options to satisfy picky eaters.
Is the hotel noisy?
Yes, many guests mention significant noise from the nearby highway. Staying on a higher floor away from the highway is recommended to mitigate this.

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Quality Inn West Springfield
6.1 Score$100-$200/night

AI summaries and family ratings are generated by Hotels for Families. Always verify details directly with hotels before booking.