Embassy Suites by Hilton New York Manhattan Times Square
What Makes This Hotel Stand Out
The consistently praised exceptional service from its staff, particularly individuals like Adam, Dinu, and Ashley, who go above and beyond to make families feel welcomed and cared for.
Parent Pro Tip
Don't hesitate to ask the staff for recommendations; they are incredibly knowledgeable and eager to help families make the most of their NYC visit.
Why Families Love This Hotel
Families love this hotel for its central NYC location, spacious suites, and exceptional staff service, with many praising the complimentary breakfast and evening reception.
This hotel is a strong contender for families visiting New York City, offering convenient amenities, excellent service, and a prime location for exploring the city's attractions.
Best for: Families looking for a centrally located, well-serviced hotel with comfortable accommodations and good value.
At a Glance
This hotel offers good value for families, especially considering its prime location and included amenities like breakfa...
Room Setup
The hotel offers suites, which provide separate living and sleeping areas, ideal for families needing extra space.
Kids Features
While specific kids' activities are not heavily detailed, the hotel does mention 'Kids Activities' in its amenities list.
Family Dining
A complimentary breakfast buffet, often featuring made-to-order omelets, is a major plus for families.
Location
Located in the heart of Midtown Manhattan, the hotel offers excellent walkability to major attractions, shopping, and public transportation.
Map Location — Embassy Suites by Hilton New York Manhattan Times Square
60 West 37th Street, New York City, NY 10018
While accommodating for infants with cribs, the smaller room sizes and lack of dedicated infant play areas might be less ideal compared to hotels with more specialized infant facilities.
Detailed Family Analysis for Embassy Suites by Hilton New York Manhattan Times Square
Our AI has analyzed 100 family reviews to give you detailed insights about what makes this hotel great for families.
🏆 Overall Family Assessment
This hotel is a strong contender for families visiting New York City, offering convenient amenities, excellent service, and a prime location for exploring the city's attractions.
🏨 Room Setup & Space
The hotel offers suites, which provide separate living and sleeping areas, ideal for families needing extra space. While some reviews mention rooms being on the smaller side for Manhattan, the separation is generally appreciated by families.
🎯 Kids' Amenities
While specific kids' activities are not heavily detailed, the hotel does mention 'Kids Activities' in its amenities list. The presence of a pool is also a significant draw for families.
🍽️ Family Dining
A complimentary breakfast buffet, often featuring made-to-order omelets, is a major plus for families. The evening reception with snacks and drinks also adds value and convenience for families.
✨ Cleanliness & Safety
Reviews consistently praise the hotel's cleanliness, with family reviewers noting nicely appointed and clean rooms. Housekeeping is highlighted as fantastic, contributing to a pleasant stay for families.
📍 Location & Attractions
Located in the heart of Midtown Manhattan, the hotel offers excellent walkability to major attractions, shopping, and public transportation. This central location makes it convenient for families to explore the city.
💡 Practical Tips
Staff helpfulness is overwhelmingly praised, with numerous mentions of individuals going above and beyond to assist families with luggage, directions, and requests. Early check-in and crib delivery were accommodated for families with infants.
⚠️ Things to Consider
A few reviews noted that rooms could be smaller than expected for an Embassy Suites property. Minor maintenance issues like a loose shower door rod were mentioned, though typically addressed.
Hotel Amenities
✨Other Amenities(26)
🛎️Services(11)
🍽️Dining(6)
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