What Makes This Hotel Stand Out
The consistently praised dedication and problem-solving skills of specific staff members like Manager Sunil and Daniel, who frequently go the extra mile to ensure guest satisfaction.
Parent Pro Tip
Leverage the exceptional service of staff like Sunil and Daniel for any room or logistical issues. They are consistently praised for going above and beyond to ensure a comfortable stay for families.
“The booking was made in my husband’s name but I was checking in without him as he was delayed on a flight.”
“this was a holiday for my daughter’s birthday celebration.”
“This was a super busy time in NY and they did all they could to make it a great experience. We were here a couple of years ago with our 3 teen girls...”
“We came in for a long weekend from SC for the Ryder Cup and Sunil and his staff were great and went the extra mile for us!”
“Also gave me free coffee machine… I told him me and my son had a issue getting there and he said hold on I will get you together so y’all have a good...”
Prime Times Square location, exceptional staff service (especially Sunil & Daniel), spacious rooms. Great for families wanting to be in the heart of the action.
This hotel's prime Times Square location and remarkably attentive staff, particularly Manager Sunil, are significant draws for families. However, potential issues with room condition and maintenance need to be considered.
Best for: Families looking for an urban adventure in the heart of New York City's entertainment and theater district.
The value is good, largely due to the prime location and the standout service that can mitigate potential room issues.
The hotel offers suites and non-smoking rooms, suggesting potential for family-friendly configurations.
Specific kids' activities or a pool are not prominently mentioned in the amenities list or reviews.
A restaurant and breakfast buffet are available, but there's no specific mention of kids' menus or family-focused dining options.
The hotel boasts an unbeatable location in the heart of Times Square, offering immediate access to Broadway shows, restaurants, and city attractions, making it ideal for families wanting to explore NYC.
145 West 44th Street, New York City, NY 10036
The lack of specific on-site children's amenities like a pool or play area makes it less ideal for very young children. However, the central location and potential for spacious rooms are great for older kids and multi-generational trips.
Our AI has analyzed 100 family reviews to give you detailed insights about what makes this hotel great for families.
This hotel's prime Times Square location and remarkably attentive staff, particularly Manager Sunil, are significant draws for families. However, potential issues with room condition and maintenance need to be considered.
The hotel offers suites and non-smoking rooms, suggesting potential for family-friendly configurations. While specific bed setups for families aren't detailed, the mention of spacious rooms in some reviews indicates some capacity for families to be comfortable.
Specific kids' activities or a pool are not prominently mentioned in the amenities list or reviews. The focus seems to be on the urban experience and convenient access to external attractions rather than on-site child-focused facilities.
A restaurant and breakfast buffet are available, but there's no specific mention of kids' menus or family-focused dining options. Families might need to explore the numerous dining options immediately surrounding the hotel.
Cleanliness is a mixed bag. While some reviews praise spacious, clean rooms, others mention outdated rooms with dust and broken furniture, which is a significant concern for families.
The hotel boasts an unbeatable location in the heart of Times Square, offering immediate access to Broadway shows, restaurants, and city attractions, making it ideal for families wanting to explore NYC.
The hotel offers 24-hour front desk service and staff like Sunil and Daniel are frequently praised for their exceptional helpfulness and problem-solving skills, which is crucial for families. Paid private parking is available on-site.
Several reviews mention outdated rooms with issues like broken furniture and poor cleanliness. Long check-in lines are also a concern, which can be particularly challenging with children.
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AI summaries and family ratings are generated by Hotels for Families. Always verify details directly with hotels before booking.