voco Times Square South New York by IHG
What Makes This Hotel Stand Out
The overwhelmingly positive and personalized service from numerous staff members who consistently go above and beyond to make guests feel welcome and cared for.
Parent Pro Tip
Leverage the multilingual staff, especially those who speak Spanish like Elena, to help bridge communication gaps with children or other family members.
Why Families Love This Hotel
Families love this hotel for its fantastic NYC location, exceptionally friendly staff who go the extra mile, delicious breakfast variety, and comfortable, clean rooms.
This hotel is a solid choice for families visiting New York City, offering a prime location, outstanding service, and comfortable accommodations that outweigh any minor room size limitations.
Best for: Families seeking a convenient and service-oriented base for exploring the heart of Manhattan.
At a Glance
The hotel offers good value for its prime Manhattan location and exceptional service, making it a worthwhile choice for ...
Room Setup
Rooms are described as clean, modern, and comfortable, though some reviewers note they can be small, which is typical for NYC.
Kids Features
Specific dedicated kids' activities or a pool are not explicitly mentioned in the reviews.
Family Dining
Breakfast receives consistent positive feedback for being delicious, fresh, and varied, with some reviews highlighting that it's a good start to the day.
Location
The hotel boasts an excellent location, very close to Times Square, Penn Station, and Madison Square Garden, making it incredibly convenient for accessing major attractions, public transport, and dining options for families.
Map Location — voco Times Square South New York by IHG
343 West 36th Street, New York City, NY 10018
The central location and attentive staff make it suitable for a wide range of ages, from young children exploring the city to multi-generational families.
Detailed Family Analysis for voco Times Square South New York by IHG
Our AI has analyzed 100 family reviews to give you detailed insights about what makes this hotel great for families.
🏆 Overall Family Assessment
This hotel is a solid choice for families visiting New York City, offering a prime location, outstanding service, and comfortable accommodations that outweigh any minor room size limitations.
🏨 Room Setup & Space
Rooms are described as clean, modern, and comfortable, though some reviewers note they can be small, which is typical for NYC. While specific family suite configurations aren't detailed, the general comfort and cleanliness are highlighted.
🎯 Kids' Amenities
Specific dedicated kids' activities or a pool are not explicitly mentioned in the reviews. The primary focus for families appears to be the hotel's location and the quality of service and amenities available to all guests.
🍽️ Family Dining
Breakfast receives consistent positive feedback for being delicious, fresh, and varied, with some reviews highlighting that it's a good start to the day. The hotel also has a restaurant and bar, but specific kids' menus are not mentioned.
✨ Cleanliness & Safety
The hotel consistently receives praise for its high standards of cleanliness. Rooms and common areas are frequently mentioned as being spotless and well-maintained, contributing to a pleasant family stay.
📍 Location & Attractions
The hotel boasts an excellent location, very close to Times Square, Penn Station, and Madison Square Garden, making it incredibly convenient for accessing major attractions, public transport, and dining options for families.
💡 Practical Tips
The staff are overwhelmingly praised for their friendliness, helpfulness, and attentiveness, with many individuals like Johan, Elena, Javier, and Sergio repeatedly singled out for exceptional service. The hotel is cashless, which is noted as a practical consideration.
⚠️ Things to Consider
Some rooms are noted as being small, which is common for New York City hotels. Elevator wait times can also be a minor issue when the hotel is busy.
Hotel Amenities
✨Other Amenities(37)
🛎️Services(11)
🍽️Dining(5)
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